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Sci J Iran Blood Transfus Organ 2022, 19(1): 30-43 Back to browse issues page
Identify and present a model of individual factors affecting the development of organizational citizenship behavior(Case Study: Central Headquarters of the Blood Transfusion Organization of Iran)
A. Safarifard, H. Amiri, K. Parsa Moein, B. Alishiri
Keywords: Key words: Citizenship, Behavior, Development, Blood Transfusion, Organizations
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Type of Study: Research | Subject: PhD of Management of Organizational Behavior Utilizing Human Resources
Published: 2022/03/30
Full-Text:   (221 Views)
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Sci J Iran Blood Transfus Organ 2022;19 (1): 30-43
.
Original Article
 


Identify and present a model of individual factors affecting
the development of organizational citizenship behavior
(Case Study: Central Headquarters of the Blood Transfusion Organization of Iran)

Safarifard A.1, Amiri H.1, Parsa Moein K.2, Alishiri B.1

1Faculty of  Management, South Tehran Branch, Islamic Azad University, Tehran, Iran
2Faculty of Educational Sciences and Counseling, Roodehen Branch, Islamic Azad University, Roodehen, Iran


Abstract
Background and Objectives
Rapid change, serious competition, and the need to increase productivity have made organizations need employees to go beyond their job responsibilities, which is called "Organizational Citizenship Behavior (OCB)". One of the effective factors in the development of these behaviors is individual factors. The present study was conducted to identify these factors in the headquarters of Iranian Blood Transfusion Organization.

Materials and Methods
This research has an applied approach that was conducted in two parts: qualitative and quantitative. In the qualitative section, 13 experts and specialists were selected by a completely purposeful method and thus the statistical population of the study was formed. MAXQDA-2020 software was used to analyze the data. In the quantitative part of the statistical population of the study, the staff of the central headquarters of IBTO consisted of 210 people who were sampled by simple random sampling method.

Results
Regarding individual factors, the results showed that the personality (factor loading 0.94), job satisfaction (0.93), work conscience (0.87), organizational commitment (0.84), motivation (0.77), and communication skills (0.71) were effective in developing organizational citizenship behavior. The results of the first and second order confirmatory factor analysis of the individual factors model indicate the appropriateness of the measurement model of the relevant variables.

Conclusions 
It is suggested that in order to develop OCB, managers of IBTO should pay attention to the factors identified in the research and hold training courses focusing on recognizing the status and importance of these behaviors to achieve the goals of the organization.

Key words: Citizenship, Behavior, Development, Blood Transfusion, Organizations




Received:  1 Jan 2022
Accepted: 9 Feb 2022



Correspondence: Amiri H., PhD of Governmental management. Assistant Professor of Faculty of  Management, South Tehran Branch, Islamic Azad University.
P.O.Box: 71117-34353, Tehran, Iran. Tel: (+9821) 33797776; Fax: (+9821) 33797776
E-mail: hassanamiri1349@yahoo.com
 
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Safarifard A, Amiri H, Parsa Moein K, Alishiri B. Identify and present a model of individual factors affecting the development of organizational citizenship behavior(Case Study: Central Headquarters of the Blood Transfusion Organization of Iran). Sci J Iran Blood Transfus Organ. 2022; 19 (1) :30-43
URL: http://bloodjournal.ir/article-1-1438-en.html


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Volume 19, Issue 1 (Spring 2022) Back to browse issues page
فصلنامه پژوهشی خون Scientific Journal of Iran Blood Transfus Organ
The Scientific Journal of Iranian Blood Transfusion Organization - Copyright 2006 by IBTO
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